Culture
Through strong leadership, we foster a community built on trust, integrity, honesty, and fairness. This foundation creates a positive culture where people feel valued and supported. Our leaders communicate a clear vision and lead by example, living our core values while empowering their teams to grow, develop, and thrive.

Our Purpose
Modern methods, traditional values = As an independent small animal practice, we are guided by our mission statement and a genuine commitment to always putting your pet’s needs first.
Psychological safety
We help our team grow and develop by fostering a supportive environment built on nurturing, teamwork, and collaboration. We provide opportunities to learn, progress, and shine – and ensure achievements are recognised and rewarded.
Diversity, equality and inclusion
We pride ourselves on a truly unique working culture, shaped by a diverse team of individuals. Inclusion and belonging are at the heart of what we do, ensuring every employee feels valued as part of our organisation. We recognise and respect cultural and religious beliefs, building awareness that strengthens mutual understanding.
Every voice matters. Through continuous progress and evolving dynamics, we create space for everyone to contribute, helping us grow stronger together. Our leaders embody our core values, fostering a safe and supportive environment where people from all walks of life can thrive. This allows genuine connections to form and empowers individuals to bring their most authentic selves to work.We create an environment where our team feel free to express themselves based on their unique perspective.
Every voice matters. Through continuous progress and evolving dynamics, we create space for everyone to contribute, helping us grow stronger together. Our leaders embody our core values, fostering a safe and supportive environment where people from all walks of life can thrive. This allows genuine connections to form and empowers individuals to bring their most authentic selves to work.We create an environment where our team feel free to express themselves based on their unique perspective.
Team engagement
We believe the best workplaces are built on listening. By actively seeking feedback and understanding the needs of our people, we create an environment where every voice is heard and valued. Regular check-ins, staff meetings with take-away sessions, and one-to-one supervisions ensure open communication and meaningful reflection, helping us to shape a positive employee experience.
Our commitment to engagement means we don’t just listen – we act. We adapt, evolve, and implement changes that support wellbeing, growth, and job satisfaction, ensuring our team feels motivated, respected, and empowered to thrive.
Our commitment to engagement means we don’t just listen – we act. We adapt, evolve, and implement changes that support wellbeing, growth, and job satisfaction, ensuring our team feels motivated, respected, and empowered to thrive.
Team building
We believe strong teams are built on connection, trust, and shared experiences. That’s why we prioritise opportunities for our people to come together outside of day-to-day work. From problem-solving in escape rooms to laughter-filled golf sessions, from festive Christmas parties to regular team meetings, we create spaces where camaraderie and collaboration naturally thrive.
These activities not only strengthen relationships but also foster a supportive culture where everyone feels part of something bigger. By celebrating successes, sharing challenges, and having fun along the way, we grow closer as a team and stronger as an organisation.
These activities not only strengthen relationships but also foster a supportive culture where everyone feels part of something bigger. By celebrating successes, sharing challenges, and having fun along the way, we grow closer as a team and stronger as an organisation.
