The role is 20-25 hours per week, working every Monday, Tuesday and Thursday. Flexibility for holiday cover is also required.

The role involves greeting clients with a warm, professional welcome, answering telephones and responding to emails, booking appointments and registering new clients, processing payments and cashing up, supporting administrative tasks such as filing and scanning, and maintaining high standards of cleanliness in the reception and consultation areas.

This role comes with a range of benefits, including a one-hour paid lunch break, four weeks of annual holiday plus all UK Bank Holidays, a workplace pension scheme, and a generous staff discount on veterinary services for your own pets.

We’re looking for someone with excellent communication and customer service skills, strong organisational abilities, and a positive team spirit. You’ll thrive in a busy, varied environment and remain calm and caring under pressure.

Filey Vets has been a trusted part of the community for over 30 years, known for delivering professional veterinary care with a personal, compassionate approach.

We are a close-knit and sociable team. We regularly enjoy lunch together at the practice and like to unwind with the occasional evening out. Highlights include a fun-filled day at the North Yorkshire Water Park in Wykeham taking on the “Wipeout” inflatable course, as well as team outings to the escape rooms, pizza and cocktail nights, and plenty of laughs along the way.

As a locally owned practice, we love connecting with the Filey community — from visiting local schools to hosting fundraising events in support of Active Filey, an incredible volunteer-led group providing free sporting activities to local residents.

Filey is a wonderful place to call home, especially for those who love the outdoors. Regularly featured in the Sunday Times' list of the 50 Best British Beaches, Filey Beach is just the beginning. The area is rich in opportunities for hiking, cycling, and water sports — from paddleboarding and kayaking to sailing and coasteering. For the more adventurous, you might even brave an early morning sea swim with our Head Nurse, Kim!

Ideally located, Filey offers the perfect blend of coastal charm and convenience. The stunning North York Moors and the historic town of Whitby are both less than an hour away, while the vibrant city of York is just a short drive further — giving you the best of Yorkshire right on your doorstep.